Last Updated on February 6, 2020
However, discretion is a requirement in any hotel concierge job description. They cannot and will not talk about other guests, coworkers or tell you which famous people are staying at the hotel. Just respect that and don’t insist.
3. Babysit
Some people might think a hotel concierge is the same as a personal assistant. It is not. They can recommend you places to leave your kid or your pet but it’s not their job to walk your dog or watch over your kid while you go to a nightclub.
They can watch over your kid for 5m in the lobby if you go to the bathroom but that’s about it. They have a lot of things to do and focus on, your kid or pet can’t be one of them.
4. Price negotiation
As discussed above, there are fixed price lists, if you go eat at the hotel restaurant, you’ll pick from a menu with the prices listed. So there’s no point in bargaining or ask for a discount, you don’t have special care over other customers.
If it’s too expensive for you, ask your hotel concierge for a cheaper restaurant recommendation for you to eat in. They’ll have loads of recommendations for you.
At the end of the day being a hotel concierge is no easy job. Neither is any job that involves dealing with loads of different people, you never know if they’ll be nice, mean, ask you inappropriate things amongst other things.
But we can change this, we are the public, the costumers, the ones traveling and booking hotels, the least we can do is respect their job, because that’s exactly what it is.
